How Safari Gate Kenya cut quote-turnaround from 3 days to 4 hours
Inbound DMC Safari Gate replaced spreadsheets and HubSpot with OpenVoy CRM — and tripled their agent-quote velocity in three months.
18×
Faster quote turnaround
+62%
More repeat agents
94%
Designer adoption (week 1)
Safari Gate Kenya runs inbound safari trips for retail agents across Europe and North America. Before OpenVoy CRM, every quote required pulling supplier rates from a Google Sheet, retyping them into HubSpot, and emailing a PDF that nobody could later edit without breaking.
Three months in, agent-quote turnaround dropped from three days to four hours. Repeat-agent rate climbed 62%. The designer team adopted the new pipeline in week one because — finally — every deal carried the trip data they needed.