Glossary

The travel-CRM vocabulary

Plain-English definitions of the terms travel businesses use every day.

DMC A DMC is an inbound travel company that designs and operates trips in a specific destination on behalf of overseas tour operators and travel agents. →
FIT FIT stands for Free Independent Traveller — a bespoke trip designed for an individual or small private group, as opposed to a group departure. →
Tour Operator A tour operator is a travel business that bundles transport, accommodation, and activities into a packaged trip and sells it directly or via agents. →