Privacy Policy

1. Who we are

OpenVoy ("OpenVoy", "we") is based at Bergmannstrasse 57, 10961 Berlin, Germany. We are the data controller for the personal data you submit through this website and the data processor for personal data your team enters into the OpenVoy CRM product.

2. What we collect

Through this website: page-view analytics (Plausible — no cookies, no personal identifiers), and any details you submit via forms (name, email, company, role).

Through the product: contact data, deal data, trip data, and account telemetry necessary to operate the service.

3. Why we process it

• Contract. To provide the service you signed up for.
• Legitimate interest. To improve and secure the product.
• Consent. Marketing communications, where required by law.
• Legal obligation. Tax, accounting, and regulatory record-keeping.

4. Where it lives

EU only — primarily Frankfurt, Germany. Customers on the Scale plan can elect Dublin or Stockholm.

5. How long we keep it

For active customers: as long as your account is active. After cancellation: 30-day soft-delete window, then crypto-shredded. Tax records retained 10 years per German law.

6. Your rights

Under GDPR you have the right to access, rectify, erase, restrict, port, and object to the processing of your personal data. Email privacy@openvoy.com — we respond within 14 days.

7. Subprocessors

A current list is published at /subprocessors. We give 30 days' notice before adding a new subprocessor.

8. Contact

Privacy questions: privacy@openvoy.com. Our DPO can be reached at the same address.